“Waiheke Health
Trust is about whanaungatanga (connection) that speaks to my manawa (heart).”

- Wiremu T

Nurse giving comfort and humour to an elderly women

Care that feels
like whānau,
because it is

“We are so lucky at the retirement village because Erica Wright and Ani Crespo from the Waiheke Health Trust’s Ostend Medical Centre come here. I honestly don’t mind driving up to them in Ostend, it’s no bother but they come here, with their smiling faces – now that’s service! I love them – Erica is what I call first-class.”
— Sheila McDonald

At Waiheke Health Trust, we are here for you and your whānau through every stage of your life - from the first heartbeat to the final breath. We are a not-for-profit organisation that passionately delivers “healthcare, by locals, for locals”. We are driven by the health needs of this community and everything we do is guided by one simple belief - that healthcare should feel human, connected and supportive.

Find out more
Waiheke Health Trust's logo. A stylised, artistic illustration of a pohutukawa flower with a swirled, decorative stem and leaves, depicted in shades of blue, pink, and purple.

Services every step of the way

A baby sitting on a digital scale, being weighed by a nurse. The baby is wearing a yellow shirt and a red bib, while a woman on the right watches.
Four young men with skateboards standing on a skate ramp outdoors, looking down.

Pēpi me Tamariki

Rangatahi

Babies and Children

Young people

A man smiling as a nurse checks his heart beat with a stethoscope.
A community service worker and her patient are getting some exercise by walking on Onetangi beach at sunset.

Pakeke

Specialist

Community care

Adults

  • “Every parent on Waiheke should be able to be at every scan so huge thanks to the Waiheke Health Trust for making this possible with the on-island ultrasound – it’s made a huge difference to us as a family”

    – Miles, Dave and Ruby

  • "Waiheke Health Trust provides a vast array of services to ensure people living on Waiheke Island can have the majority of their health needs met right here on the island. We believe strong staff make a healthier community, so we are committed to investing in the growth of our people, because this directly enriches our community’s health and wellbeing."

    – Jen Glover, Chief Executive

  • "Every day I become a better clinician because of who I work with but also from the information our patients share with us – you only get that when there is mutual respect and trust. We might be there for something specific, but we are always caring for the whole person – what do they need? We bring our heart to this job, a real sense of caring. This is much more than a job – it’s a calling in a community we all love."

    – Ellen Sumpter, Specialist Community Nurse

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Why we love what we do

A maroon stylised pohutukawa flower and two leaves.

Whanaungatanga / Community

At the heart of everything we do is our island community. We work alongside whānau, neighbours, and local partners to support wellbeing across Waiheke, creating services shaped by the people who live here.

A white stylised pohutukawa flower and two leaves.

Manaakitanga /
Care

We lead with kindness. Every interaction is guided by empathy, respect, and genuine care, ensuring people feel heard, supported, and valued at every stage of their health journey.

A maroon stylised pohutukawa flower and two leaves.

Kaitiakitanga / Dedication

Our team is deeply committed to the health and wellbeing of Waiheke. We show up every day with purpose, professionalism, and an unwavering focus on delivering the best possible outcomes for our community.

A white stylised pohutukawa flower and two leaves.

Māramatanga / Understanding

We take the time to listen and understand each person’s unique needs, circumstances, and cultural context. By seeing the whole person, we deliver care that is thoughtful, respectful, and truly meaningful.

A maroon stylised pohutukawa flower and two leaves.

Pūkengatanga /
Specialist Care

We provide tailored health and social services designed to meet the specific needs of our community. Our expertise allows us to deliver focused, high-quality care that makes a real difference in people’s lives.

A white stylised pohutukawa flower and two leaves.

Hapori /
Local at heart

Born from Waiheke and shaped by island life, we are proudly local. Our services reflect the values, and spirit of the island, ensuring care that feels familiar, accessible, and close to home. 

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Get in touch

Waiheke Health Trust Community Services
09 372 8893
info@waihekehealthtrust.nz
5 Belgium Street, Ostend
Waiheke Island, 1081

Ostend Medical Centre
09 372 5005
reception@ostendmedical.co.nz
9 Belgium Street, Ostend
Waiheke Island, 1081

Medical Emergency
In an Emergency: Dial 111 from any phone 24/7
Non-emergency: Phone Ostend Medical Centre
09 372 5005 or click here to email us.